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In our daily use of computers, when downloading the Microsoft Windows update, we may get a message saying that the update has failed. Specifically for this Windows update problem, I sum up several solutions to fix this problem.

Solution One:

I’m getting the following message when going into Microsoft Update:

If you are getting the following message during your Windows automatic update:

“The website has encountered a problem and cannot display the page you are trying to view.” Take the following steps to try solving the problem:

– Refresh the page. 
– In Internet Explorer, delete your Temporary Internet Files by going to the Tools menu and clicking Internet Options. 
– Close and re-open your Internet Explorer. 
– This problem is caused by that the Registry value is disabled. Once you save the following codes as Registry and restart your Internet Explorer, the Windows automatic update will be available.

Save the following codes and name the file as OKreg.reg (Note that the file suffix should be.reg). After saving the file just double click to write the codes into the Registry.

Windows Registry Editor Version 5.00 
[-HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerActiveX Compatibility{6e32070a-766d-4ee6-879c-dc1fa91d2fc3}] 
“Compatibility Flags”=dword:00000400 
[-HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerActiveX Compatibility{6414512B-B978-451D-A0D8-FCFDF33E833C}] 
“Compatibility Flags”=dword:00000400

Solution Two:

Check your Firewall settings. And then close your Firewall before the Windows update.

The above is solutions to fix the Windows update failure. We will provide two solutions on how to prevent the Windows update failure.

1. Problem description: 
While downloading Windows update in Window XP system, if you incorrectly shut down the computer or get the power off, when you try to re-download the Windows after restart up the computer, the system says the Windows patch has been downloaded, and can not update.

Solution: 
While downloading the updates, Windows will store the temporary files into the folder C:/WUTemp. Find the folder and manually install the patch files inside, after which please download the Widows Update again. If the problem is still unsolved, please delete the folder WUTemp.

Meanwhile, go to the system installation partition, and delete the file Wuhistv3.log (a history record of the Windows Update) in the folder Program FilesWindowsUpdate. Then, download the Windows Update again.

Basis for the above solution: Windows Update use the temporary folder WUTemp to store the patch programs downloaded in local computers, and all patches are stored in a folder. Each of the patches in the folder should be installed.

2. Problem description: 
Windows automatic update fails, and manually installing update file fails, either. It say, “The setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer.”

Solution:

(1) Run cmd from the Start menu. 
(2) In the command prompt window, type net stop cryptsvc, and press Enter. 
(3) Type ren %systemroot%system32catroot2 oldcatroot2, and press Enter. 
(4) Type net start cryptsvc, and press Enter. 
(5) Exit.